Contact Us

Thank you for choosing Fantasy Sewing Bundle.
We are always here to help you with any questions about your digital patterns, downloads, orders, or account access.

If you need assistance, please feel free to reach out using any of the methods below. We respond to all messages as quickly as possible.


Email Support

For general questions, technical issues, or help accessing your files, contact us at:

contact@artisanictouch.com


(Replace with your real support email)

We aim to reply within 24–48 hours on business days.


Order & Payment Support

If you have issues related to:

  • Failed or duplicate payments

  • Download link not received

  • Apple Pay / Google Pay / Stripe errors

  • Wrong email used during checkout

Please include:

  • Your order number

  • The email used during purchase

  • A short description of the issue

This helps us solve the problem quickly.


Digital Download Help

If you cannot find or open your files, we can resend your digital downloads anytime.
Just contact us with the email you used to place the order.


Feedback & Suggestions

We welcome any ideas or requests for:

  • New sewing patterns

  • Improvements to existing files

  • Tutorials you want us to add

  • Features you would love to see

Your feedback helps us grow and improve our digital products.


Business Inquiries

For collaborations, licensing requests, or wholesale digital bundles, please contact:

contact@artisanictouch.com


Operating Hours

We answer messages during:

Monday – Friday: 9:00 AM – 6:00 PM (local time)
Weekends & holidays: replies may take slightly longer.


We’re Here to Help

Whether you need assistance or just have a question about how to use your sewing patterns, our support team is always ready to help.

Thank you for being part of our creative community!

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