Digital Delivery Policy

Last Updated: 12/11/2025

At Fantasy Sewing Bundle, all products offered on our website are 100% digital and delivered instantly after purchase. This Digital Delivery Policy explains how customers receive their files, how access is maintained, and what to do if any issue occurs.

By completing a purchase on our website, you acknowledge and agree to the terms below.


1. Digital Products Only — No Physical Items

All sewing patterns, guides, booklets, and bonus materials sold on our website are digital downloads.
We do not ship physical items, printed materials, USB drives, or packages of any kind.

Once payment is confirmed, your digital files become available immediately.


2. Instant Access After Purchase

After completing checkout, you will receive your files through:

Instant On-Screen Download Button

You will see a download page immediately after payment.

Automatic Email Delivery

You will receive an email containing:

  • A secure download link

  • Your order summary

  • Instructions for accessing your files anytime

If you paid using Apple Pay, Google Pay, or another express checkout, the download link will be sent to the email associated with that payment method.


3. Digital Formats Provided

Your purchase may include one or more of the following standard formats:

  • PDF US Letter

  • PDF A4

  • PDF A0 / Copy-Shop

  • Guides, instructions, and booklets in PDF

  • ZIP files containing multiple pattern folders

All files are compatible with common devices, including laptops, tablets, and most printers.


4. Lifetime Access Guarantee

Every purchase includes lifetime access to your digital files.

Your downloads are stored safely in Google Drive (or similar secure cloud storage), ensuring:

  • Files never expire

  • You can re-download anytime

  • You can access updates added in the future

If you lose access to your download link, simply contact support and we will restore access for you.


5. Delivery Time

Digital delivery is typically instant.
In rare cases (high traffic, email delays, bank verification), it may take up to 5 minutes.

If you do not receive your files within 10 minutes, please check:

  • Your spam or promotions folder

  • That you used the correct email at checkout

  • That your payment was successfully completed


6. Problems Accessing Your Files

If you encounter any of the following:

  • Missing download email

  • Broken download link

  • Error opening PDF files

  • Trouble accessing Google Drive

  • Issues related to file size or device storage

We will help immediately.

Contact us anytime at:
contact@artisanictouch.com

We respond to all inquiries within 24–48 hours.


7. Incorrect or Mistyped Email Addresses

If you entered the wrong email during checkout:

  • Contact us with your name, order number, and the correct email, and

  • We will manually resend your digital files to the correct inbox

We may request proof of payment to protect your order from unauthorized access.


8. Download Limits & Fair Use

All purchases include unlimited personal downloads.

However:

  • Sharing your download link is strictly prohibited

  • Uploading files to public folders, social media, or resale websites is not allowed

  • Attempted mass downloading or link abuse may result in a temporary block for security reasons


9. No Physical Delivery or Shipping

Because our products are digital, the following do not apply:

  • Shipping fees

  • Shipping delays

  • Customs or VAT charges

  • Lost or damaged shipments

No physical tracking numbers are provided, as nothing is mailed.


10. Refunds Related to Delivery

Delivery issues alone do not qualify for refunds, since we can always resend or manually restore access.

Refund requests follow our Refund Policy, which includes a 14-day satisfaction guarantee under specific conditions.


11. Contact Information

For assistance with digital delivery, product access, or file issues, you can reach us at:

contact@artisanictouch.com
We are always happy to help.

 

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